Video Conferencing & Microsoft Teams for KBG Chambers

KBG Chambers

The impact of the COVID-19 pandemic on the legal sector forced KBG Chambers to think about how they communicated with clients and conducted hearings when multiple parties were in different physical locations.

When they relocated to a new office, there was a perfect opportunity to create a built-for-purpose video conference room, that utilised audio-visual technology and Microsoft Teams to assist with virtual legal hearings and proceedings.

After assessing their new space during the construction phase, we installed high-quality cameras, microphones and a screen, that would enable KBG Chambers to have conferences with up to seven people in the room.

It gives up more opportunities to expand the work we do and make more money for the Chambers.

Colin Palmer, Senior Clerk of KBG Chambers.

Initial Problem

As a result of the COVID-19 pandemic working practices in the legal sector changed, with a greater emphasis on virtual meetings a lasting legacy.

However, despite growing demand and the need to communicate remotely, there was still a need to meet in person face-to-face. KBG often found that meetings, hearings and other processes required a mix of the two, with some attendees required in person, whilst others would join from a different physical location via a virtual means.

Whilst Microsoft Teams allowed KBG Chambers to hold virtual meetings when multiple people were in the office, these virtual meetings became less effective. Therefore, they sought an alternative, that would allow for a hybrid approach in which meetings could be conducted effectively both face-to-face and virtually at the same time.

Our Solution

We proposed providing KBG Chambers with a purpose-built video conferencing room.

This meant that hearings and legal proceedings could accommodate people attending both in person and virtually. The space in their office seats seven people comfortably and makes use of high-quality microphones, cameras and a large screen, combined with Microsoft Teams so that external parties can join the meeting seamlessly.

This space was built entirely with the processes of KBG Chambers in mind, allowing them to solve their existing problem and provide their clients with added value and an enhanced experience. By working together and understanding the way in which KBG Chambers we were able to ensure they didn’t need to change their way of doing business, and instead allowed them to use technology to enhance existing practices.

The services we provided KBG Chambers with

  • Video Conferencing Hardware

    The core element of our solution for KBG Chambers was a range of video conferencing hardware, effectively creating the environment in which Microsoft Teams could be used in the manner required.

    This hardware includes microphones, cameras and a screen, but also the relevant network infrastructure to ensure it works seamlessly whenever needed.

    This work was scoped out during the construction stage of the new office building by an experienced IT engineer who returned to install and configure the hardware at a later date.

    We then worked with KBG Chambers to ensure they knew how the technology within the room functioned so they could reap the benefits of the bespoke space.

  • Microsoft 365 (Microsoft Teams)

    The video conference room at KBG Chambers worked by making the most of the organisation’s existing Microsoft 365 licences and in particular Microsoft Teams.

    Microsoft 365 is a selection of different packages that include different pieces of Microsoft software that can help a business with its everyday IT processes. In addition to Microsoft Teams, this includes software such as Microsoft Outlook, Word and Excel.

    With a range of Microsoft 365 services available, we can recommend the correct Microsoft 365 licences for your organisation and the goals you’re working towards. We can also work with you to monitor these over time to ensure that they continue helping your business over the long term.

    Services provided by Microsoft 365 can include products such as the Microsoft Office Apps (Outlook, Word, Excel & PowerPoint), Microsoft 365 Backup, Microsoft Teams, Microsoft SharePoint or Microsoft Endpoint Manager (Intune).

    Click to find out more about our Microsoft 365 services.

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    The Results and Benefits

    The video conferencing room has enhanced the existing processes of KBG Chambers, whilst providing them with new opportunities to explore.

    They now have the ability to hold meetings, hearings and legal proceedings with seven people in one image, and additional attendees from remote locations.

    It allows the barristers at KBG Chambers to be more personable with clients, improving their experience, whilst they can seamlessly share items such as papers and CCTV footage with all in attendance.

    In all, they have a purpose-built environment, that utilises modern technology to provide a better experience and make their processes both more pleasant and efficient. This in turn has already allowed them to take more work, and encourage people into their new offices.

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