VoIP Telephony Services
Communication is at the heart of all businesses and we believe your business, employees and customers should be able to talk on the phone without worrying about a poor line or dropped connection.
In today’s modern world, this is the least your business should expect from a telephone system, so we work with a best-in-class solution to provide that and more. Not only do our VoIP telephony services make it easy to communicate with customers and suppliers, locally and worldwide, but our system is also simple to understand and operate, making your workforce more productive in the process.
We believe businesses should be able to communicate easily with their staff, customers and suppliers over the phone whether they’re sat in the same office, or on opposite sides of the planet.
The telephone still remains a critical part of business life and as technology has developed we believe there is no excuse for poor connections, hard-to-hear phone lines and confusing methods of transferring calls. Making a phone call should be simple, worry-free and cost-effective.
The telephony services in your organisation should be helping you do business, not hindering it, and this extends beyond the simple act of making a phone call. Your business doesn’t need to worry about or lose time to administrative tasks when it comes to your phone system. It should be easy to manage, add and remove users and extensions as required and set up functionality such as redirects or out-of-office messages.
Unfortunately, this isn’t the case for all businesses and has led us to work with leading VoIP telephony service 3CX, so we can provide a telephony solution for businesses that just want to get on with doing business.
Frequently asked questions about VoIP.
Not sure what VoIP telephony is and how it might be different to a traditional phone system? Let us give you a whistle-stop tour!
Easy-to-configure, easy-to-use, VoIP telephony.
3CX is a straightforward, yet powerful phone system that can be used via traditional telephone handsets, mobile phones and computers to ensure your business can communicate with precisely the people it needs to.
Here we’ve listed a number of the key features our customers love and the benefits they’ve brought to their businesses.
iOS & Android Apps
Allow employees to work remotely with their business telephone calls coming and going via the app, providing a seamless experience for your customers and increasing the flexibility of your employees.
Easy to configure and manage ring groups, that can be changed quickly with modifications taking effect instantly, saves you time on the configuration and management of your phone system.
Call Recording & Listening
Calls can be recorded, saved and listened to with the click of a button. With advanced call centre features, you can train staff in customer services effectively.
Interactive Voice Response
Phone menus can be changed easily to reflect changes or temporary situations such as holidays or absences, ensuring your customers can easily get to the person they need to speak to.
Acronyms bundle your minutes from all of your phone lines into one, making your VoiP telephony system noticeably cheaper than a traditional phone line.
Has additional functionality such as video conferencing, WhatsApp integrations and website live chats, making it easier for your customers to remain in contact with your company.
Book a no-obligation consultation.
We’re not your average IT support company.
We’re on a mission to reduce the amount of time businesses lose to the technology within their businesses and give it back to them. We understand the importance of communication for businesses and aim to provide a seamless VoIP solution that allows you to communicate internally and externally with ease.
If you’d like to arrange a meeting face to face, a chat over video, or even a good old-fashioned phone call, then complete the form opposite or give your closest office a call from the numbers listed below.
VoIP phone systems don’t have to be confusing. Book your no-obligation consultation today, and begin your telephony journey with us.
Tel: 01752 606 553
Tel: 0117 374 6724
Tel: 01208 851 166