The financial industry is like few others. Used by individuals and companies alike, it has a huge range of services, that can vary drastically in nature, but all of which require the utmost care and attention due to the role money plays in everybody’s lives.
And with this need to be both careful and attentive, financial firms and their customers, don’t need IT or technology causing additional problems.
That’s why we’ve created a specific offering for financial companies that require IT services. We want to provide IT services that ensure the technology used within your business is helping your organisation flourish, and allowing you to help your customers as well.
We believe IT should be helping the financial industry with the work they do, not causing additional problems.
So many businesses and individuals alike are reliant upon the financial industry.
The industry provides multiple services, which should they fail, or not live up to expectations, can have far and wide ramifications for all involved.
With this pressure, plus the scope of services offered by financial companies, make it imperative that firms like yours have IT services and technology that you can rely upon.
Whether you’re a bookkeeper, an insurance broker, an accountancy practice or a private equity firm, you’re likely to need IT and technology you can trust, that can help your business operate effectively, and provide a service your clients benefit from.
So with that in mind, here’s how we work with organisations across the financial sector.
Your five-step IT journey with Acronyms.
Our journey when working together with finance companies starts at the very first meeting. We’ll look to understand not only who you are, but what your long-term objectives are.
We want to learn about your business, what you’re experts at, what makes you unique, but crucially where you’d like to head.
Only by knowing all of this are we able to put in place an IT strategy that we can be confident will assist you in meeting your company objectives, whilst keeping your customers happy.
Our five-step IT journey for the financial industry was created to reduce the time financial companies lose to IT problems.
IT services popular within the financial industry.
We provide a range of IT services to the finance sector depending on what their needs may be at the time.
Our most commonly used services by financial firms are:
Standard IT Support Package
Our standard IT support package is best suited to many finance companies as it has not only a large breadth of features but enough flexibility to support a growing business.
There is built-in site time that is best used in the case of unexpected downtime or outages, which allows us to keep you running efficiently all year round.
It also comes with extended office hours, to assist employees that may work flexibly, ensuring they always have someone they can speak to, should they have an IT issue.
For those bigger businesses or those with clients around the world, our premium IT support package allows for 24/7 support.
Leased Line Internet & Failovers
With the finance world heavily reliant on cloud-based software such as Xero and Quickbooks, we provide internet connections your business can rely upon.
These connections are quick, stable and come with SLAs which means should the worst happen, your internet service provider is contractually obliged to provide a resolution or financial compensation.
These connections aren’t impacted by other businesses, giving your firm its own connection, increasing reliability.
Failover connections can be installed alongside your internet service to ensure that even in the worst-case scenario, you’re still able to get online to help your clients.
3CX VoIP Telephony
The financial institutions we work with benefit hugely from the seamless communication offered via the 3CX VoIP telephony platform.
Their platform is available via a traditional telephone handset, a computer or laptop, or an iOS or Android device via an app. This means your staff, customers and suppliers can communicate effectively over the phone wherever they may be.
With features such as hunt groups, find me/follow me and call recording and listening, 3CX is both easy to use.
This flexible solution is perfect for financial companies of all sizes, as the number of users can scale easily to demand.
Book a no-obligation consultation.
If you’d like to discuss how we might be able to help your financial company, you can book a no-obligation consultation with one of the team today.
We believe that IT and technology should be making life easier for those working in the finance industry and would love to help your business with that.
If you’d like to arrange a meeting face to face, a chat over video, or even a good old-fashioned phone call, then complete the form opposite or give your closest office a call from the numbers listed below.
Tel: 01752 606 553
Tel: 0117 374 6724
Tel: 01208 851 166