The legal industry is often complex and time-sensitive. It can be expensive to operate in and has a unique relationship with compliance, confidentiality and security.
Law firms certainly don’t need IT or technology making their life any more difficult.
That’s why we have a dedicated offering for law firms that require IT services. We want to ensure the technology within your legal practice helps your organisation thrive, allowing you to support your clients effectively.
We believe IT should be supporting law firms with the work they do, not getting in the way, and causing headaches.
We don’t need to tell you that the legal industry is complex.
With an ever-changing legal environment, the additional scrutiny that comes with the industry, as well as the costs associated with working in law, the last thing you need is technology making things more complicated, time-consuming, or costly.
Whether you’re a local law firm with a single office or a recognised name with multiple, we believe IT should be helping you, help your clients.
That’s why we wanted to develop an approach to working with the legal industry that will ensure you have the IT provisions you require to succeed.
Your five-step IT journey with Acronyms.
Our process for working effectively with the legal sector starts from our very first meeting.
We want to understand who you are, what you do and what makes you special. We’d like to know where you’re headed, and what goals and aspirations you may have for the future.
Only by understanding everything there is to know about your business, can we plan and implement an effective IT strategy to help you get there.
Our five-step IT journey for the legal industry is designed to reduce the time law firms lose to IT issues.
Services popular within the legal industry.
We provide a range of services to legal firms depending on what their needs may be at the time.
Our most commonly used services by law firms are:
Standard IT Support Package
Our standard IT support package is perfect for legal firms, who don’t require 24/7 IT support but may have extended office hours or require occasional visits from an engineer.
This package has built-in on-site time that can be used to support larger projects or as a contingency in case of issues that can’t be resolved remotely.
We also provide all of our standard IT packages with backup testing and a network security review to ensure that your firm not only remains secure but can get back up and running swiftly should the backup be required.
For those larger firms or those with an international client base, our Premium IT support package allows for 24/7 support.
Premium Cyber Security Packages
Our premium cyber security packages utilise Huntress and SentinelOne to provide proactive cyber security services that will keep your practice protected from the most sophisticated of cyber attacks.
With security and confidentiality hugely important to the legal industry, our premium cyber security package is a favourite amongst law firms as it gives IT managers and senior management alike peace of mind.
For example, SentinelOne uses AI technology to understand not only how your employees are using your network, but what processes are going on under the bonnet. This means that should anything look suspicious, it can react swiftly to stop and isolate the potential threat before it causes harm.
3CX VoIP Telephony
With effective communication critical to the legal industry, many of the law firms we work with benefit tremendously from how easy it is to use our 3CX VoIP telephony system.
The 3CX platform allows your employees, customers and suppliers to communicate efficiently wherever they may be. Calls can be taken and made from a traditional telephone handset, a computer or on the move thanks to iOS and Android apps.
3CX comes complete with features you’d expect such as hunt groups, call recording, and IVR menus that are quick and simple to set up and modify. Most importantly though, this telephony system allows your staff to concentrate on the job at hand, without worrying about awkward call transfers or poor sound quality.
Book a no-obligation consultation.
If you’d like to discuss how we might be able to help your law firm, you can book a no-obligation consultation with one of the team.
We believe that IT and technology should assist law firms and help them achieve their organisational goals, and would love to show you how your business can achieve just that.
If you’d like to arrange a meeting face to face, a chat over video, or even a good old-fashioned phone call, then complete the form opposite or give your closest office a call from the numbers listed below.
Tel: 01752 606 553
Tel: 0117 374 6724
Tel: 01208 851 166