IT Infrastructure Services

At Acronyms, we are committed to fully understanding your company, so before we begin developing your IT roadmap, our team will get to know your business. We’ll ask you and your team about the goals and objectives of your organisation, your clients and customers and find out what makes your business tick. 

Working closely with you, we’ll identify what makes your service and business model unique, your USP and what sets you apart from competitors. Having this comprehensive understanding of your service allows us to develop a bespoke, long-term IT strategy that will support your growth and development. 

By taking this approach, we can ensure the services provided to you are tailored to your needs, ultimately helping your business meet targets and objectives more efficiently. 

Following those initial conversations, our team will learn and assess your current IT infrastructure service. We’ll discuss any current challenges or issues as well as any aspirations for your IT infrastructure management, resulting in an in-depth audit of your network, hardware and software. You may be aware of areas that require our attention, so our technicians will create a report of everything you already know as well as everything you need to know regarding your IT infrastructure, systems and software.  

By gaining a comprehensive understanding of your network and highlighting areas within your business requiring our assistance, our team will be able to gain a holistic view of your organisation and off the back of our assessment, will be able to design a successful, long-term IT strategy for you and your employees.

At this stage, our team will begin planning your IT roadmap. We’ll take everything into account, from your competitors to the challenges you and your employees are facing, and develop a strategy that aligns with your overall business plan. 

At Acronyms, we understand that every business is unique and comes with its own objectives, challenges and resources. That’s why our team will work closely with you throughout the onboarding process to create a bespoke IT solution tailored to the specific requirements of your organisation. 

During this stage, our team will put your new management plan into action. We’ll ensure that all the components of your roadmap are implemented with efficiency and care. To minimise any disruptions to your business, we’ll also make sure to schedule any maintenance outside of your operating hours whenever possible. As a result, you will not experience unnecessary disruptions or downtime. 

At Acronyms, we understand that time is of the essence for your business. That’s why we’ll work diligently to ensure that your network is up and running as quickly as possible.

Your IT infrastructure and network are vital components of your daily business operations and any downtime could have a significant impact on your management, including a significant decrease in productivity, interrupted workflows and a loss in revenue. 

Any issues need to be identified swiftly and resolved efficiently. This is why we provide each of our clients with a dedicated account manager and proactively monitor your systems and applications to spot problems before they escalate. 

Part of our service is to provide your network with on-going, routine updates. This will ensure your systems are always running efficiently and include any new security patches to safeguard your business. We’ll also perform regular maintenance tasks, such as virus scans and backups, which will keep your IT infrastructure optimised.