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IT Infrastructure Services

Acronyms have been providing expert IT infrastructure services to businesses across all industry sectors since 2003. We have an expert team of skilled engineers, technicians and consultants who specialise in providing a bespoke IT support service to ensure your company has the IT infrastructure that’s right for you. 

No matter the size of your company or the work that you do, in this rapidly moving digital marketplace, robust and secure IT infrastructure should be the beating heart of your operations. 

Get the infrastructure right and everything else flows from there. From cybersecurity to the use of VoIP communications systems for your staff, our technical experts offer solutions to support your team and help you to overcome any challenges you’re facing. All with the goal of making sure your company achieves its potential. 

IT Infrastructure Services

IT Infrastructure support that really makes a difference.

At Acronyms, we’ve built an experienced team who can work with you to create, improve or refine your IT infrastructure so that it supports your business in the best way possible. Plenty of organisations make an initial investment into their IT systems but don’t spend the time updating them so that they continue to run efficiently. By partnering with Acronyms you’ll essentially gain a fully staffed IT department dedicated to proactive IT support services, consistently monitoring your IT infrastructure to guarantee it is optimised at all times. 

Working with companies in the South West and across the rest of the UK since 2003, we’ve seen it all and can help your business overcome everything from small IT hurdles to massive digital bumps in the road. 

We can assist with all types of devices and physical hardware from networks, servers, and data storage to computers, mobile devices, third-party software and offsite back-ups. All the while, improving accessibility and cybersecurity and guiding you towards the solutions that suit your business. 

Working with Acronyms means the daily headaches of IT issues and troublesome glitches are removed. We’ll ensure you have the secure IT foundation your business needs by managing and monitoring your network and infrastructure. 

Click on each of the sections below to read more about our five-step journey. 

Our five-step journey has been designed to be client-centric and will identify and address any challenges your unique business may be facing. 

IT Infrastructure Services

Why Choose Acronyms for IT Infrastructure Services?

As a leading IT service provider, we support a wide range of businesses operating across all industries and sectors, offering guidance and management on a broad spectrum of digital infrastructure solutions. 

Each of our clients has their own unique requirements, analytics and goals, so we make it a priority to sit down with you and your team to fully understand your business. 

This allows us to collect a comprehensive understanding of your organisation, your structure and your current systems. We’ll find out what works and what you feel needs improvement. 

Our IT Infrastructure services and support are designed to help your business achieve secure data management and optimise your systems to allow your company to thrive. 

We provide a bespoke IT strategy to each individual client, taking into consideration the unique needs of your organisation. We also provide you with a dedicated account manager, helpdesk support and onsite assistance whenever you require it. 

The proactive maintenance services provided by our specialist engineers helps to identify any potential technical issues before they escalate. 

With a four-hour response time, we aim to resolve any challenges you’re facing as quickly as possible, minimising downtime and any impact to your business so that you’re not waiting days for support. 

IT Infrastructure Services for our Clients 

Since 2003, we’ve helped hundreds of businesses in the South West and across the UK find reliable, secure and forward-thinking solutions to their IT infrastructure requirements. 

Working with organisations of varying dynamics and from every type of business sector and industry we can advise on the best solutions to meet your needs based on our vast experience. 

From the first meeting we have with you to understand your enterprise and your objectives, our focus will be on helping you achieve your short and long-term goals efficiently and smoothly. 

Our services are designed to implement digital systems that support your projects and operations effortlessly, so that you can concentrate on what matters, growing your business. 

We want you to consider our IT support services as an extension of your own team. Working together, we’re here to help you succeed.

IT Infrastructure Services

Quick Response Times 

At Acronyms, we are committed to providing a rapid response to any issue or challenge your business is facing – regardless of the complexity or size of the problem. We offer a service level agreement with a guaranteed response time of four hours or less, meaning when you raise a support ticket with your dedicated account manager, we’ll always attempt to resolve the problem over the phone or by email immediately where possible. 

Our field engineers are also strategically placed, so for more complex issues that require onsite assistance, you won’t need to worry about extensive travel times. 

Cloud-based Scalability 

It’s no news that in the digital era, businesses need the flexibility to grow and respond to the changing business landscape. That’s why at Acronyms, we offer cloud-based, scalable IT services and infrastructure solutions designed for better adaptability. Offering a choice of standard and premium IT support packages, we tailor our services and advice to meet the specific requirements of our clients. 

This means your IT infrastructure can support the needs of your unique business and evolve to meet future challenges. 

24/7 Systems Monitoring 

We offer rapid response solutions to resolve issues remotely as well as onsite fixes when required and a 24/7 helpdesk. 

Continual monitoring of your IT infrastructure and network helps to protect you from external threats that could compromise the continuity of your business, such as cybersecurity issues or data theft. 

Our 24/7 services enhance the security of your infrastructure and ensure your data is safeguarded. 

Dedicated Account Management 

When you partner with Acronyms we’ll allocate you a dedicated account manager to be your main point of contact for your IT solutions and services. 

Your account manager will work closely with you and your team to gain a comprehensive understanding of your business objectives. 

This will ensure you receive support from a professional who understands the way you work, your goals and what IT support your staff need to be able to work effectively.

  • How much does an IT infrastructure consultant cost?

    The cost of an IT infrastructure consultant depends on the size of your business and the level of support you need. Dependent on whether you need simple software upgrades, or Microsoft Azure migration for the whole company, will determine the cost of a consultant and the services they offer.

  • What should I look for in an IT infrastructure consultancy company?

    An IT infrastructure consultancy company should offer a range of services, tailored to the needs of you and your business. Choosing a single company to support and advise you through your IT issues ensures the smooth running of your business. Acronyms ensures your business is supplied with the correct IT infrastructure, offering managed, remote, and onsite support for when you need it most.

  • What is IT infrastructure consultancy?

    IT infrastructure consultancy assists companies with specialist knowledge and advice, to improve their current IT infrastructure. This means businesses can reach their long-term goals and workflow is optimised. IT consultancy services can be used to identify current IT infrastructure problems and correct them, streamlining workflow.

  • Where can I find an IT infrastructure consultant?

    Acronyms is an expert IT infrastructure consultancy firm. We have offices across the South West and have helped hundreds of businesses to enhance their IT systems and get the most out of their digital infrastructure.

    Our five-step client centred approach means we gain an in-depth understanding of your business before we advise on the best IT infrastructure you require. We can then provide the most valuable and reliable IT consultancy guidance possible.

The IT Infrastructure Consultancy Experts

Whether your IT project is small or more complex, Acronyms can help you achieve more.

We offer advice and guidance for all your business needs, ensuring your IT infrastructure will run efficiently and meet your unique requirements.

Acronyms’ professional IT infrastructure consultants can guide you towards the best solutions for your business.

Contact us today and our team will be happy to help.