At Acronyms we help businesses communicate in the most efficient manner possible, by introducing new technology such as VoIP telephony and collaboration tools such as Microsoft Teams.
VoIP telephony makes use of the internet as opposed to traditional copper wiring. You can still use a handset that looks and works like a traditional phone if you’d like, but you get greater functionality and the ability to use an online platform too.
What’s more, with modern internet connections being far more effective than that of traditional wiring, costs are often lower than an existing phone system and therefore in many instances, you get far more, for less.
3CX Phone Systems
At Acronyms we are a 3CX reseller and we believe in their phone system so much, we even use it for ourselves!
It allows our teams to answer the phone wherever they may be, whether they’re working from home or at the office. It means they can transfer calls smoothly between one another and set up web conferencing with clients, whilst it also connects with our CRM so we can track who we’ve spoken to, when we’ve talked and what we’ve been talking about.
Below are a list of benefits of using the 3CX phone system.
VoIP Telephony Features
Screen calls with the press of a button, diverting known callers to different handsets, mobiles or mailboxes.
Voicemail to Email
Voicemails are transcribed and sent to your email address automatically so you never miss a message.
Do Not Disturb
Set your phone to ‘Do Not Disturb’ so that calls cannot distract you from that important task or impending deadline.
Use a traditional telephone, a mobile device or your computer and a headset – whatever works for you!
Easy to configure call conferencing that can include internal and external phone numbers and handsets.
Microsoft Teams is a collaboration tool and unified comms platform that allows you to chat, meet, call and work on documents, all in one place, by utilising the power of the internet.
It combines video conferencing, file sharing and document storage to act as your organisation’s primary location for office work. Built upon Microsoft’s Office suite, and software you’ll be familiar with such as Word, Excel and PowerPoint, it’s easy to use and simple to navigate.
Microsoft Teams is an incredibly powerful tool, and again, it is something that the Acronyms team use daily. In fact, we’re so fond of Teams that we put together a list of our five favourite features, which you can read on our blog here.
We also featured in a webinar to the right, that explains the changing nature of meetings and how we believe Microsoft Teams is the perfect tool to help organisations adapt to those changes.