Plymouth IT Support

We provide businesses across Plymouth with IT support services from our IT support desk at Plymouth Science Park. 

We can offer outsourced, remote IT support over the phone or via the internet, or provide field engineers, who can be onsite at your place of work to provide technical assistance where and when it’s required.

Managed IT Support.

Managed IT support is highly recommended for businesses that don’t have an internal IT team or IT manager. It grants you an entire IT department at a fraction of the cost. When a member of your team has a problem they simply call the Acronyms support desk, who resolve the problem for them. What’s more, we can provide engineers to businesses across Plymouth, to be onsite at your place of work, to provide face to face assistance where required.

Complementary IT Support.

We also provide complementary IT support to Plymouth businesses that have an internal IT team. This service is there to offer additional support, by providing specific expertise your team may be lacking or require for a new project. This support can also be used to increase capacity during busy periods, or to provide cover when an IT manager is absent.

Plymouth IT Support

Benefits of Managed IT Support

Reduce Downtime

Reduce your company downtime and ensure your employees can remain working by having Acronyms resolve issues quickly and efficiently. 

Focus On Your Business

Let a team of experts manage the IT provisions within your business so that you can spend your time focusing on your area of expertise – your business!

Save On Labour Costs

Save on labour by outsourcing your IT support, avoiding hefty salaries and training costs for technical employees, whilst getting access to an entire IT department. 

Benefits of Complementary IT Support

Increase Capacity

Support your IT team with additional resource and capacity, that in turn will speed up the resolution time of IT issues throughout the business. 

Increase ROI

New technical employees can be costly, so only pay for the additional IT support you require and stay in control of your technology expenditure.

Make Use Of Specific Skills

Lean on our experienced IT engineers for their specific knowledge or qualifications that may be lacking in your current team or useful for a bespoke project. 

 

Remote IT Support.

Remote IT support is our primary means of providing Plymouth businesses with the IT support they need. 

Businesses and their employees can call, email or submit a ticket online, to our IT support desk at Plymouth Science Park. We’ll then look into the issue immediately and look to implement a fix as quickly as possible. Our aim is to get your team working again as quickly as possible, to not only save you time, but also to reduce the costs associated with downtime. 

Plymouth IT Support

Onsite IT Support.

Unfortunately, remote IT support cannot solve every IT issue, so we also have a team of field engineers that can visit your premise onsite, should it be required. Our engineers are positioned around the South West, so wherever you are in Plymouth or the surrounding areas, we can get to you promptly. 

Most of our IT support packages include onsite time as standard, that can be used as and when it is required. This means you get the IT support you require, but no unexpected bills should we need to visit your place of work. 

Plymouth IT Support

National Marine Aquarium, Plymouth

Acronyms took the time to understand our organisation and develop suitable solutions. They then worked hard to plan and deliver those solutions with minimal disruption.

Mark Holt & Co Accountants, Plymouth

We have used various IT support companies over the years and I have to say Acronyms are head and shoulders above all of them and I would not hesitate in recommending them.

Murray Volkswagen

Plymouth IT Support

Drake Circus Shopping Mall

Plymouth IT Support

Lang Town & Country

Plymouth IT Support

Plymouth Half Marathon

Plymouth IT Support

Speak to us about IT Support in Plymouth.

We’d love to talk to you about how our IT support services can help you. If there’s any way in which we can help, or if you have a question and would like to know more, please get in touch and we’ll be happy to help!