IT Support Services That Can Assist Your Business Directly Or Support Your Existing IT Manager.

At Acronyms, we provide businesses with IT support services that are easy to understand.

Whether your employees need day-to-day assistance, or your IT manager needs some additional technical support, our experienced IT support staff can be on hand to offer expert advice.

We understand that not everyone is an expert in IT. Therefore, we adapt to the level of expertise you require, by avoiding the use of unnecessary jargon and by taking time to explain solutions.

With a wealth of experience across the team, we can work to the demands of your business, to provide a number of IT support services, wherever and whenever they’re needed.

IT Support Services

Tailored to meet the specific needs of your business. 

IT Consultancy Services

Receive consultative advice from our most experienced IT engineers on your current set up or a specific project. 

Disaster Recovery

Be confident that your IT network can recover from a disaster such as a cyber attack with as little disruption as possible.

Third Party Liason

Have our team of IT experts work directly with software suppliers or internet service providers on your behalf.

IT Support Services.

Tailored to meet your needs.

If you’d like to discuss your IT Support needs and understand a little more about how we can help your business, call us today on 01752 606553.

Alternatively, use the button below to provide us with your details and we’ll give you a call back! 

Our services include;

  • Onsite IT Support

    Our engineers can visit your business premises to fix urgent problems as they arise.

  • Dedicated Account Management

    Have an Account Manager on hand to ensure you always get the level of support you require.

  • Remote IT Support

    Using software we can provide IT support over the internet to solve problems quickly. 

  • Device & System Monitoring

    We can monitor your systems to spot any issues with your network before they occur. 

IT Consultancy Services.

Expert IT advice when you need it most. 

IT plays a fundamental role in all businesses and without it, many companies simply couldn’t operate. Given its prominent role in the workplace, it’s crucial businesses get the most from their IT. 

By making better use of the IT within your business, you can improve productivity and output across the company.

Our experienced IT engineers can support you with this, by offering an objective look at your IT setup and then recommending crucial improvements that will help you meet company-wide objectives.

Similarly, we’re able to consult on standalone projects or any new plans you might have, to make sure you’ll see the results you’re after. 

Improve Productivity

Advice on best practice and means of creating an IT network that boosts productivity. 

Regulatory Compliance

Recommendations to ensure your company is meeting all legal and regulatory requirements.

Optimise Costs

Spending reviews focused on getting the most out of your business’ IT. 

Disaster Recovery Planning.

Unfortunately, sometimes things go wrong and there’s not always a lot you can do about it. Whether it be a cyber attack, a power outage or adverse weather conditions such as flooding – disasters happen.  

With a heavy reliance on IT, it’s now more important than ever to ensure you’re prepared for such eventualities. By being prepared for the worst, you can ensure downtime and disruption are kept to a minimum, saving both time and money.

Our disaster recovery services will help you mitigate the risk to your business in the event of a serious outage. We can ensure that you have not only the right kit in place but also the planning, foresight and knowledge to react quickly in the worst of scenarios. 

Offsite Backup Solutions

Backup your data to our Data Centre at Plymouth Science Park.

Third Party Liason.

We appreciate that dealing with third parties such as software companies or internet service providers like BT and Virgin can be tiring. It’s especially difficult if you’re trying to resolve an issue and the person at the other end of the phone wants to know something technical.

As part of our IT support services, we can be on hand to represent your business and talk on your behalf when dealing with these situations. We can translate ‘tech talk’ into every day, plain English that you can understand, enabling you to make informed decisions. 

What’s more, by having our IT experts act on your behalf, you can be reassured that your IT network will be compatible with third party software or services. 

Internet Service Providers

BT
TalkTalk
Virgin

Accounting Software

Digita
Iris
Sage / Sage 200

Case Management Providers

LEAP
Proclaim
SOS

ERP/MRP Software

Defacto
RJL
Sanderson

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