Onsite IT Support.
There are instances when remote IT support can’t resolve your technical issues. In these circumstances, we’ll send a field engineer to your place of work to get things working again.
Our field engineers are strategically positioned across the South West so we can react quickly to any problems, reducing potential downtime. Our field engineers are experienced in resolving site-based issues, and well-versed in explaining solutions in easy to understand language, so you know precisely what has happened and how we’ve solved the problem.
Many of our IT support packages come with onsite time built in. Therefore, in the event of unexpected issues that require a field engineer, you’re not hit with an unexpected bill.