6 Benefits of Managed IT Support
Emerging services and modern software are changing the way businesses are operating and handling their day-to-day IT operations. The easiest and most efficient way to manage your IT services and tech is by hiring a digital caretaker, in the form of a managed IT support service. There are many benefits of managed IT support.
Benefits of Managed IT Support
Available in-house and remote, the expert knowledge and experience of a professional IT management team can go a long way in terms of keeping your day-to-day operations and services running smoothly.
1. Cost-effective expertise and experience
There are many benefits of managed IT support, including the impacts to your profits and overhead costs. While employing an in-house IT specialist may cost you a yearly salary plus benefits, outsourcing gives your business and employees access to a fully employed team of knowledgeable experts, available for onsite and remote support – for a fraction of the cost. Employing an outsourced IT management service will reduce your overhead costs.
While training your staff with specialist skills may seem like the obvious answer, the reality is they may only ever use those skills once or twice. By outsourcing the management of your digital software and infrastructure to an IT support service, you gain access to an entire team with specialist skills and expertise, saving you money as well as giving your employees time to focus on their tasks.
2. Flexibility and support
Many IT support services offer workable payment plans, which can bring flexibility to your business, as well as no-obligation short-term contracts for onsite and/or remote services. Available both during the working day and (depending on your contract) after work hours, 24/7 support means you can also be sure your business will benefit from continuity with minimal downtime.
3. Combine your services and centralise your business
Most IT management services offer packages with multiple different services, from internet connectivity assistance to help with the cloud. Outsourcing your management service to a single team gives your employees a single port of call when experiencing technical difficulties, while also giving your business the benefit of centralisation, with your applications, digital services and servers all managed within a single easy-to-access space. Easy accessibility improves the performance and productivity of your staff.
4. Disaster recovery
Disaster recovery is the process of which, in the event of a disaster or cyber attack, you and your employees would access your digital infrastructure and digital services, and take back control. While nobody can foresee a disaster, having a thorough plan in place is an absolute necessity, especially in the wake of the Covid-19 pandemic.
IT management services such as Acronyms work in data recovery and network redundancy, as well as disaster recovery testing and planning. Our team can assess your current processes and identify any risks that could pose a threat to the continuity of your business.
5. Resilient and secure infrastructure
Another one of the many benefits of managed IT support is the secure, high-quality infrastructure and software you’ll gain access to. An IT management service relies on robust infrastructure, with increased security to protect your data and information as well as their own. Run under constant surveillance with regular maintenance, you can rest assured your software, data and digital infrastructure is safe and secure.
6. Future proof services and up-to-date software
An IT management service specialises in IT support service and infrastructure, with most services also offering cyber security and disaster recovery. Employing the assistance of a knowledgeable, experienced team means your software and tech will be kept up to date, protected from cyber crime, and running smoothly. Your data and information will also be backed up and ‘future proofed’ with an effective disaster recovery plan – just in case!
Benefits of Managed IT Support with Acronyms
How could you invest in the latest hardware and software without employing an experienced digital caretaker to manage it all? From better productivity and happy, efficient employees, to increased customer satisfaction, businesses can only stand to gain from hiring a managed IT support service.
Specialising in delivering efficient, hassle-free solutions without unnecessary costs and complicated language, the team at Acronyms IT support offer a range of different services tailored to you and the needs of your business. We deliver some of the very best IT support Plymouth and the Southwest has to offer. If you have any questions or are ready to book a consultation, then please contact us today.