Business Continuity
Identify, prevent and prepare for events that disrupt normal activities.
We believe business continuity is about resilience, not just recovery
Businesses are important. They supply customers with essential services whilst providing employees and their families with a way of life. Unfortunately, this can all be at risk due to unforeseen circumstances and disruptions.
Whether you’re a small business or have sites across the country, power outages, cyber attacks, hardware failures and natural disasters can disrupt your operations at any moment. Having a Business Continuity Plan (BCP) in place means you can continue to provide an acceptable level of service amidst the chaos.
We work with businesses across the South West to develop continuity strategies that match their operational needs and budget. We assess where you’re vulnerable, put appropriate protections in place and create plans that ensure you can respond to and recover from an incident as effectively as possible.
Our 4-step process to develop your business continuity plan
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We start by understanding your business, identifying which operations are critical to serving customers and what happens when they’re disrupted. We establish your Recovery Time Objectives (RTO) – how long you can manage without each system – and your Recovery Point Objectives (RPO) – how much data loss is acceptable.
This helps us work out which business functions need backup arrangements to keep running during disruptions and which can temporarily stop without causing serious problems.
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Building on the assessment, we develop a continuity strategy based on your specific operations and priorities. This establishes response protocols for different disruption scenarios, communication procedures for keeping staff and stakeholders informed and the actions required to maintain your essential services.
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We identify what you’ll need to maintain operations during disruptions. This includes alternative working arrangements if you can’t access your premises, backup suppliers and equipment, different communication channels and technical protections like offsite backups and failover infrastructure.
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We document your business continuity plan in a format your team can confidently follow during high-pressure incidents. This includes step-by-step response procedures for various scenarios, contact information for key personnel and suppliers, alternative arrangements and decision-making frameworks with clear authority levels.
We review and update the plan as your business changes to ensure it remains relevant and useful.
Business continuity solutions for all your requirements
Your continuity plan sets out how your business responds when disruptions happen and what needs to be done to maintain operations. The technical protections below support that plan by keeping your data safe, backing up critical systems and enabling quick recovery when needed.
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Data Backup Recovery
We can restore individual files or complete datasets from specific points in time following accidental deletion, corruption, hardware failure or cyber attacks. We’ll regularly test backups to confirm they work before you need them, then guide you through restoration to get your systems operational quickly with minimal downtime.
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Disaster Recovery
Your servers and virtual machines are replicated to alternative infrastructure, letting you switch to backup environments within minutes or hours when primary systems fail. We monitor replication, test failover procedures and tailor our service levels to match your business requirements. Operations continue as normal whilst we restore your primary systems.
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Offsite Backups
Backup data is stored at secure UK facilities geographically separate from your main premises. This protects against site-specific disasters like fires, floods and theft. We help you meet compliance requirements for regulated industries and provide documented audit trails where needed for regulatory purposes.
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Cloud Backup
Your business data is automatically backed up to secure cloud infrastructure stored offsite across multiple data centres. Files, configurations and databases are backed up on set schedules without manual intervention. This protects you from local disasters whilst keeping your data accessible for rapid recovery.
Frequently Asked Questions
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Backups create point-in-time copies of your data and systems. Disaster recovery is the complete plan and process for restoring your full IT infrastructure and data back to normal function after a serious incident. You need both working together as part of your continuity strategy.
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It depends on what protections you have in place and how your disaster recovery processes are configured. Restoring data from standard backups typically takes hours to days depending on how much you need to restore. Systems with replicated infrastructure can switch to backup environments within minutes to hours.
Your recovery timeframes should be determined by how long your business can manage without each system – the more critical the system, the faster you need recovery.
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Yes. Accidental deletion, data corruption, cyber attacks and configuration errors are still possible in the Cloud. Cloud providers also experience outages that can affect your operations. A complete continuity strategy includes backup and recovery for cloud-hosted data and applications, ensuring you can restore access regardless of where systems are hosted.
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At least annually, with more frequent testing for critical systems. Testing confirms backup procedures work, recovery completes within acceptable timeframes and your team knows what to do during incidents. It also identifies changes in your IT environment that need updating in the plan.
Book a free consultation today
We provide free no-obligation consultations to all businesses that may wish to utilise our services. This allows us to better understand your business, your aims and any challenges you may face, before making recommendations.
Call Us
01752 606553
Email Us
hello@acronyms.co.uk