How can VoIP Benefit Your Business?
If your business is looking for a reliable, cost-effective alternative to traditional phone lines, you may have come across VoIP. VoIP allows businesses to continue taking high-quality phone calls with added features made possible by a secure internet connection. As with any new technology, there are many benefits to weigh up when considering introducing VoIP to your business – but first, what even is VoIP and how can it benefit your business?
What is VoIP?
Voice over Internet Protocol, more commonly known as VoIP (pronounced ‘vooip’) or VoIP telephony, allows businesses and organisations to both place and take phone calls over the internet. While you can still choose to have a hard phone with VoIP, many businesses opt for a soft phone meaning employees can place and take phone calls as well as record messages and access their voicemail through their online network.
What are the benefits of VoIP?
VoIP telephony is a reliable and secure answer to bulky and outdated hard phones. Unlike traditional hard phones, VoIP gives businesses online access to a number of fully automated services and solutions such as call recording and custom caller ID. Perhaps one of the handiest features VoIP offers is the software’s ability to send your voicemails to you via email, which can be accessed anywhere. All you need is a secure internet connection.
Cost-effective & flexible
As VoIP telephony is a relatively new technology, you may think it would be more costly than a hard phone. In reality, in addition to extra features and increased reliability VoIP is also a lot cheaper than a traditional landline. In contrast to line rental charges and the additional cost of each call, VoIP services through an IT support company, for example, are tailored to the needs of you and your business. Working much like a mobile phone contract, you will receive a bespoke bundle that includes additional features and perks. You also won’t require handsets or a hard phone with VoIP unless you specifically need it. It’s as simple as plugging your headset into your work computer.
Many of the untrue rumours circulating about the so-called unreliable nature of VoIP stems instead from an unreliable internet connection. The software requires maximum bandwidth, so if your internet is buckling under the strain of fully automated offsite backups and VoIP services, it may be time to rethink your business internet. To take full advantage of VoIP, the team at Acronyms recommends a leased line – a high-capacity, symmetrical internet connection leased exclusively to your business that can easily support VoIP and other bandwidth-intensive assets and IT infrastructure simultaneously.
If you’re interested, we’ve taken a look a look at some of the most common myths surrounding VoIP and debunked them in this blog post – Is VoIP Reliable?
Modern & innovative
Perhaps most pertinent, VoIP is the solution to the much talked about ISDN Switch Off. Currently set for 2025 with a halt in ISDN installation by 2023, the ISDN Switch Off is the copper-based system that has supported telephone networks for several decades. As the technology no longer has the scope nor the capability to keep up with modern demand, the switch-off will see an end to traditional phone systems as we know it. VoIP is the future, and if your business is hoping to keep up there’s never been a better time to install VoIP within your workplace environment.
VoIP at Acronyms IT Support
How can VoIP benefit your business? If your business is looking for a reliable, innovative alternative to traditional hard phones, you might like to consider introducing VoIP. VoIP, or Voice over Internet Protocol, is a modern digital solution that can nurture growth within your business, boost productivity and with the right internet connection, can cement continuity in your day-to-day operations.
Acronyms IT Support have been assisting businesses and organisations across the South West with their digital assets and IT infrastructure since 2003. We offer a variety of different digital solutions and services that can deliver secure, stable IT infrastructure to your business. If you have any questions about VoIP and the other services we offer, please contact the team today.